“Fantastic presentation! A must for leaders! Exceeded expectations! Great for any leader in any organisation!” ~Debra Campbell, Qld Police Service.

What The Clients Are Saying!

Many thanks for the fantastic session. ​The feedback from the team was overwhelmingly positive!! Comments like “the best session we have had in the last 10 years, if not ever” from one very experienced and long-serving manager.​

David Loch

Director, Agri-Science Queensland

The personal help of writing a sales brochure has certainly brought in more qualified leads and business is booming! I’ll be using the training manual and handouts for a long time to come.

Michelle Farr

Owner, Adam Farr Roof Plumber

We had the privilege of having James present to our sales team on the topic of Procrastination and how to have your best year ever.​

The team loved the quality and dynamism of the presentation, he is articulate, intelligent and has a great capacity to maintain the teams’ attention.​

As a caffeine-like shot for a quick energy boost for any sales, team James is a double espresso, but the real value we got was the ongoing implementation of his recommended processes.​

If you are looking for a professional, powerful and on point presenter, James is as good as we have had.​

Martin Millard

Owner, Harcourts Solutions

Sensational, concise, workable and easy to understand. Definitely a great way to enhance social and communication skills.

Matthew Hill

Financial Manager

Thoroughly enjoyable. I got a lot out of it, with some quality tools to assist in the future…. Do it!! No matter how long you have been a leader or manager, you will learn something from this training.


Executive Team, RAAF 382

All managers and supervisors should do this course. If you get these skills right, the rest is easy.

Mark Kerl

Queensland Transport

James is an excellent planning facilitator. So far he has run three sessions with our bank. Each time his process and facilitation style has been excellent. He has helped our team to consolidate the future vision and develop clear strategies to get there. The team are always very motivated after James’s sessions.

Justine Kennedy

Branch Manager, Bendigo Community Bank

The results I got from the marketing literature I purchase from James at the Impact Factory, were immediate. His material unblocked my thought process and got me writing create ads within an hour.

Derek Margan

CEO, HEO Software

James is a fantastic presenter and has a brilliant mind for business. His ability to execute presentations on a moment’s notice is a testament to his knowledge in sales and marketing. James has been described by many participants as logical, motivational and all round exciting Mentor and Presenter.

Shen Lam

Owner, Eightball Media


I was expecting the usual rehashed theories to be presented. The engagement with the audience was very welcome. So happy not to see the usual stuff…. Worthwhile and tailored to different levels of managers and leaders. Experienced managers can gain valuable insight and new tools.

Peter Callor

Executive Team, RAAF 382 ECS

I found James to be a very good facilitator who utilized appropriate examples for the group to develop discussion and guide the group in solutions and activities to deal with people in a dynamic environment. Well done!

Wayne Western

Assistant Commissioner, Queensland Fire Service

Although the course participants came from diverse sales backgrounds and had attended many training courses over the years, you were able to inject a good degree of fun and trainee participation into the event so that all were left feeling good about their own abilities, and felt that they had learnt something.

Personalised Plates Queensland.